NG9-1-1 Business Needs Assessment The Challenge The municipalities of Markham, Richmond Hill, and Vaughan were tasked with finding efficiencies between the three municipal fire and emergency services. The agencies requested an assessment for a logistics outline to form a joint fire dispatch centre. BH Group Inc. was retained to provide subject matter expertise for the …
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Malaysian Emergency Response System (MERS 999) Comprehensive Study The Federal Government of Malaysia implemented a national emergency response system in 2008 known as the Malaysian Emergency Response System (MERS). The 3-digit number chosen was 999. As of 2015 the system was still not 100% operational nor was it delivering the benefits originally promised. Costs continued …
Emergency Communications Center Prince George’s County was building a new state of the art communications facility and needed to outfit the center with 77 new communications positions for call taking, and police and fire dispatch. The project timing required that the facility, interior and furnishings be finished for a grand opening ceremony deadline. The Challenge …
Emergency Communications Centre Strategic Plan The Challenge Parkland County required strategic planning and project management services to develop and implement a future ready network architectural plan. BH Group Inc. was tasked with developing a plan to bring the County 9-1-1 Centre into compliance with Alberta 9-1-1 Standards, and to facilitate implementation of Next Generation 9-1-1 …
Central Island Firecomm Emergency Communications Centre NG9-1-1 Readiness Assessment The City of Nanaimo hired BH Group Inc. to perform a complete assessment of existing hardware, systems, and services in preparation for the national migration to NG9-1-1. The Challenge The Central Island FireComm Emergency Communication Centre (CI911 FireComm) faced challenges. Tools used in the centre for …
NG9-1-1 Business Needs Assessment The Challenge The Camrose Police Service faced several obstacles in preparation for the national transition to NG9-1-1. Resources were overtasked and funding was inadequate. Back up infrastructure was limited and out of date, and the 9-1-1 call handling system was not compatible with requirements for the Canadian NG9-1-1 environment. The Solution …
Niagara Falls Fire Department Southern Michigan PSAP Alliance City of Edmonton Fire Rescue Services Province of Saskatchewan – Sask911 Regional Municipality of Wood Buffalo Regional Emergency Services Parkland County 9-1-1 Emergency Communications Centre City of Nanaimo FireComm Camrose Police Service Ontario Police Technology Information Cooperative Province of Jakarta Federal Government of Malaysia Markham Fire & …
