Videos

Keith Johnson – Edmonton Police (English)

Inspector – Police Communications Branch – Edmonton Police Service https://www.youtube.com/watch?v=JywUnNCaq0oQuestions 0:50: How do you see the role of call taker evolving for 9-1-1? 4:20: How do you see the role of emergency dispatch evolving? 8:50: When you examine the emergency call center environment, what impact do you forsee in the evolution of the role for …

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Ricardo Martinez – INdigital (English)

Director of Communications, INdigital. Creator and host of “Within the Trenches.” https://www.youtube.com/watch?v=cixGc-a0_bsQuestions 1:50: How do you see the role of call taker evolving for 9-1-1? 5:05: How do you see the role of emergency dispatch evolving? 8:30: When you examine the emergency call center environment, what impact do you forsee in the evolution of the …

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Pierre Foucault – SPVM (French)

Chef de section, Division des Ressources Matérielles et InformationnellesService de police de la Ville de Montréal (SPVM) https://www.youtube.com/watch?v=LNAXV1rLci8Des Questions 0:50: Comment prévoyez-vous l’évolution du rôle d’un(e) préposé(e)au 9-1-1? 2:40: Comment prévoyez-vous l’évolution du rôle d’un répartiteur d’urgence? 5:20: En examinant l’environnement des centres de communications d’urgence, que prévoyez-vous sera l’impact de son évolution sur l’assignation …

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Pierre Foucault – Montreal Police (English)

Head of Section, Material and Information Resources Division https://www.youtube.com/watch?v=k6Tpjehghb0Questions 0:50: How do you see the role of call taker evolving for 9-1-1? 2:55: How do you see the role of emergency dispatch evolving? 7:30: When you examine the emergency call center environment, what impact do you forsee in the evolution of the role for human …

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Diane Pelletier – New Brunswick

Province of New Brunswick 9-1-1 Director, Dept of Justice & Public Safety (Canadian NG9-1-1 Coalition Chair) https://www.youtube.com/watch?v=JPQLO4tJjt4 Questions 0:50: What does the term Next Generation 9-1-1 mean to you and your organization? 2:40: What is the biggest challenge you and your clients face regarding operational readiness for Next Generation systems and services? 11:20: What is …

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Eric Parry – NGA911

NGA911 (NENA Advisory Board Chair) https://www.youtube.com/watch?v=P0hK-tAtuXs Questions 0:50: What does the term Next Generation 9-1-1 mean to you and your organization? 5:10: What is the biggest challenge you and your clients face regarding operational readiness for Next Generation systems and services? 5:50: What is the most important piece of advice you would offer Agencies as …

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Erich Baumgartner – Rogers Comm.

Senior Manager of CLEC Affairs, Rogers Communications https://www.youtube.com/watch?v=iHLAsq6XE-A Questions 0:40: What does the term Next Generation 9-1-1 mean to you and your organization? 2:20: What is the biggest challenge you and your clients face regarding operational readiness for Next Generation systems and services? 4:00: What is the most important piece of advice you would offer …

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Yves Laliberté – Komutel Comm.

President, Komutel Communicationshttps://www.youtube.com/watch?v=KyTJsB8KRIg Questions 0:50: What does the term Next Generation 9-1-1 mean to you and your organization? 2:30: What is the biggest challenge you and your clients face regarding operational readiness for Next Generation systems and services? 8:00: What is the most important piece of advice you would offer Agencies as they move forward …

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Ryan Lawson – E-Comm

Director – Public Safety Initiatives, Operations at E-Comm https://www.youtube.com/watch?v=7z2UB7WvDQo Questions 0:50: What does the term Next Generation 9-1-1 mean to you and your organization? 3:30: What is the biggest challenge you and your clients face regarding operational readiness for Next Generation systems and services? 6:15: What is the most important piece of advice you would …

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