Erich Baumgartner – Rogers Comm. Series I, Videos / By Rich Senior Manager of CLEC Affairs, Rogers Communications Questions 0:40: What does the term Next Generation 9-1-1 mean to you and your organization? 2:20: What is the biggest challenge you and your clients face regarding operational readiness for Next Generation systems and services? 4:00: What is the most important piece of advice you would offer Agencies as they move forward toward NG9-1-1 readiness? 6:00: What advice would you provide to PSAPs? 9:00: From your unique perspective, what additional comments would you like to offer?